I guess I’m a long serving patient! I’ve always found the NAC so Uber efficient! I booked my train ticket for next week! However I was informed by avanti my train was cancelled! I’ve tried in vain to get through to someone! The phone rang out consistently ( I even tried another number). I didn’t know what to do so I left a ( possibily garbled message ) for someone to contact me but I’m in limbo! I don’t know if my appointment has been cancelled, if it will be re scheduled or if I’ve fallen off the radar completely! I’m really scared right now! I have questions I want to ask! I know it’s not the nac fault that the travel arrangements were cancelled but I would really like to talk to someone! I keep reaching out to Ramon who was super efficient but I can’t keep asking him!
What is happening. I think now I’d rather keep the appointment date and time and somehow get there!
Does anyone know what us happening?
x
